Human Resource Accounting: An Overview
# Meaning and Definition of Human Resource Accounting:
The concept of human resource
accounting can be better understood if one goes through some of the important
definitions given by competent authors in the accounting field.
1. The American Accounting Society Committee on Human Resource
Accounting defines it as follows:
“Human Resource Accounting is
the process of identifying and measuring data about human resources and
communicating this information to interested parties.” In simple terms, it is
an extension of the accounting principles of matching costs and revenues and of
organizing data to communicate relevant information in financial terms.
2. Mr. Woodruff Jr. Vice President of R. G. Batty Corporation
defines it as follows:
“Human Resource Accounting is
an attempt to identify and report investments made in human resources of an
organization that is presently not accounted for in conventional accounting
practice. Basically, it is an information system that tells the management what
changes over time are occurring to the human resources of the business.”
3. M.N. Baker defines Human Resource Accounting as follows:
"Human resource accounting
is the term applied by the accountancy profession to quantify the cost and
value of employees to their employing organization"
"The measurement of
quantification of human organization inputs such as recruitment, training,
experience and commitment"
Thus, human resources
accounting may be defined as, “a process of accounting which identifies,
quantifies and measures human resources for the use of management to cope up
with the changes in its quantum and quality so that equilibrium could be
achieved in between the required resources and the provided human resources”
In short, human resource
accounting is the art of valuing, recording and presenting systematically the
worth of human resources in the books of account of an organization. This
definition brings out the following important characteristic features of human
resource accounting:
1. Valuation of human
resources.
2. Recording the valuation in the books of account.
3. Disclosure of the information in the financial statements of the business.
HISTORICAL DEVELOPMENT OF HRA
The
traces of a rudimentary HRA can be found in the Medieval European practice of
calculating the cost of keeping a prisoner versus the expected future earnings
from him. The prisoners in those days were seen to be the general property of
the capturing side. Consequently, after the victory, a quick decision regarding
whether to capture a prisoner or to kill him had to be taken based on the costs
involved in keeping him and the benefits accruing from killing him. However,
these represented very rough measurements with limited use. The development of
HRA as a systematic and detailed academic activity, according to Eric G
Falmholtz (1999) began in the sixties. He divides the development into five stages.
These are:
The first stage (1960-66): This marks the beginning of academic interest in the
area of HRA. However, the focus was primarily on deriving HRA concepts from
other studies like the economic theory of capital, psychological theories of
leadership- effectiveness, the emerging concepts of human resource as different
from personnel or human relations; as well as the measurement of corporate
goodwill.
The second stage (1966-71): The focus here was more on developing and validating
different models for HRA. These models covered both costs and the monetary and
non-monetary value of HR. The aim was to develop some tools that would help the
organizations in assessing and managing their human resources/assets in a more
realistic manner. One of the earliest studies here was that of Roger Herman son, who as part of his
Ph.D. studied the problem of measuring the value of human assets as an element
of goodwill. Inspired by his work, a number of research projects were
undertaken by the researchers to develop the concepts and methods of accounting
for human resources.
Third Stage (1971-76): This period was marked by a widespread interest in the
field of HRA leading to the rapid growth of research in the area. The focus in
most cases was on the issues of the application of HRA in business organizations.
R.G. Barry experiments contributed substantially during this stage. (R.G. Barry
Corporation: 1971)
Fourth Stage (1976-1980): This was a period of decline in the area of HRA primarily
because the complex issues that needed to be explored required much deeper
empirical research than was needed for the earlier simple models. The
organizations, however, were not prepared to sponsor such research. They found
the idea of HRA interesting but did not find much use in pumping in large sums
or investing a lot of time and energy in supporting the research.
Stage Five (1980 onwards): There was a
sudden renewal of interest in the field of HRA partly because most of the
developed economies had shifted from manufacturing to service economies and
realized the criticality of human asset for their organizations. Since the
survival, growth, and profits of the organizations were perceived to be
dependent more on the intellectual assets of the companies than on the physical
assets, the need was felt to have more accurate measures for HR costs,
investments and value.
An
important outcome of this renewed interest was that unlike the previous
decades, when the interests were mainly academic with some practical
applications, from mid 90s the focus has been on the greater application of HRA to
business management. Different types of models to suit the specific
requirements of the organizations have been developed incorporating both the
tangible and intangible aspects. Also, a larger number of organizations
actually began to use HRA as part of their managerial and financial accounting
practice.
Today,
human and intellectual capital is perceived to be the strategic resources and
therefore, a clear estimation of their value has gained significant importance.
The increased pressures for corporate governance and the corporate code of
conduct demanding transparency in accounting have further supported the need
for developing methods of measuring human value.
In
Bangladesh, human resource valuation has not yet been institutionalized though,
as mentioned above, many public, as well as private, have adopted HRA.
# The main objectives of an HR Accounting system are as follows:
1.
To furnish cost value information for making proper and
effective management decisions about acquiring, allocating, developing and
maintaining human resources in order to achieve cost-effective organizational
objectives.
2.
To allow management personnel to monitor effectively
the use of human resources by the management.
3.
To have an analysis of the human asset i.e. , whether
such assets are conserved, depleted or appreciated.
4.
To aid in the development of management principles, and
proper decision making for the future by classifying financial consequences, of
various practices.
5.
To facilitate the effective and efficient management of
human resources.
6.
To make external financial reporting more informative
by including HR Value.
7.
In all, it facilitates the valuation of human resources,
recording the valuation in the books of account and disclosure of the
information in the financial statement.
8.
Further, it is
to help the organization in decision making in the following areas:
a) Direct Recruitment Vs promotion.
b) Transfer Vs. Retention.
c) Retrenchment Vs. Retention
d) Impact on budgetary controls
of human relations and organizational behavior.
e) Decision on
reallocation of plants, closing down existing units, and developing overseas
subsidiaries etc.
# Importance/Advantages of Human Resource Accounting:
Human Resource Accounting
provides useful information to the management, financial analysts, and employees
as stated below:
1.
Human Resource Accounting helps the management in the
Employment, locating, and utilization of human resources.
2.
It helps in deciding the transfers, promotion, training
and retrenchment of human resources.
3.
It provides a basis for the planning of physical assets
vis-Ã -vis human resources.
4.
It assists in evaluating the expenditure incurred for
imparting further education and training in employees in terms of the benefits
derived by the firm.
5.
It helps to identify the causes of high labour turnover
at various levels and taking preventive measures to contain it.
6.
It helps in locating the real cause for low return on
investment, like improper or under-utilization of physical assets or human
resource or both.
7.
It helps in understanding and assessing the inner
strength of an organization and helps the management to steer the company well
through most adverse and unfavorable circumstances.
8.
It provides valuable information for persons interested
in making long-term investments in the firm.
9.
It helps employees in improving their performance and
bargaining power. It makes each of them to understand his contribution towards
the betterment of the firm vis-Ã -vis the expenditure incurred by the firm on
him.
# Benefits of Human Resource Accounting
The concept of human resource
accounting covers the people who constitute a valuable resource of an
enterprise and information on the investment and value of such resources is
useful for internal and external decision-making. Such accounting is of
permanent importance to the nation and also to individual organizations. The
following are the main benefits of Human Resource Accounting:
1. Helpful in proper interpretation of Return on Capital Employed.
The human resource accounting
will disclose the value of human resources. This will help in proper
interpretation of return on capital employed. Such information will give
long-term perspective of the business performance which could be more reliable
than the return on capital employed based on net profit only.
2. Improves managerial decision-making. The maintenance of detailed
records relating to internal human resources (i.e. employees), will improve managerial decision-making specially
in situations like direct recruitment versus promotion, transfer versus
retention, retrenchment or relieving versus retention, utility of cost
reduction programmed in view of its possible impact on human relations and
impact of budgetary control on human relations and organizational behavior and
decision on relocating plants, closing down existing units, developing overseas
subsidiaries etc. Thus, the use of HRA will definitely improve the quality of
management.
3. Serves social purpose. It will serve social purpose by
identification of human resource as a valuable asset which will help in
prevention of misuse and under use due to thoughtless or rather reckless
transfers, demotions, lay offs and day to day maltreatment by supervisors and
other superiors in the administrative hierarchy; efficient allocation of
resources in the economy; effecting economy and efficiency in the use of human
resources and proper understanding of the evil effects of avoidable labor
unrest/disputes on the quality of the internal human resources.
4. Increases productivity. It will have the way for increasing
productivity of the human resources because, the fact that a monetary value is
attached to human resources, and that human talent, devotion and skill are
considered as valuable assets and allotted a place in the financial statements
of the organization, would boost the morale, loyalty and initiative of the
employees, creating in their mind a sense of belonging towards the organization
and would act as a great incentive, giving rise to increased productivity.
5. Invaluable contribution to humanity. HRA will be an invaluable
contribution for accounting to humanity and it will lead to improve human
efficiency while preserving human dignity and honor. For this, a basic change
in individual behavior, attitude and thinking is required. HRA will help in
realizing the value of human resources and, thus, will influence the individual
behavior, attitude and thinking in the desired direction.
6. Essential where the human element is the prime factor. HRA is
absolutely essential in such organizations where human element is the prime
factor, e.g., a professional accounting firm, a drama company, a solicitor and
attorney firm, an educational institution etc.
7. Helps in investment decisions. The value of a firm’s human
resources is helpful to potential investors and other users in making long-term
investment decisions.
8. Completes MIS. Human resource data would create a more complete
management information system as it can provide information of vital importance
for both short-term and long-term decision-making as well as performance
measurement. It will provide adequate basis for decision on allocation of
resources e.g. budgeting, capital
expenditure decisions and better measurement of resources of an organization.
Performance measurement helps in assessing the strengths and shortcomings of an
organization and helps in making better promotion policies.
9. For successful operation of an organization. The success of an
organization very much depends on the build up of quality work force at all
levels. The success stories of BHEL, ITC, Hindustan Lever, Larsen & Toubro
and several other enterprises are largely due to the emphasis on human resource
development. IF this vital asset is not shown in the balance sheet, to that
extent the public and investors are handicapped.
# Limitations of Human Resource Accounting:
Human Resource Accounting is
the term used to describe the accounting methods, system and techniques, which
coupled with special knowledge and ability, assist personnel management in the
valuation of personnel in financial terms. It presumes that there is great
difference among the personnel in their knowledge, ability and motivation in
the same organization as well as from organization to organization. It means
that some become liability too instead of being human assets. HRA facilitates
decision making about the personnel i.e., either to keep or dispense with their
services or to provide training. There are many limitations which make the
management reluctant to introduce HRA. Some of the attributes are:
1.
There is no proper
clear-cut and specific procedure or guidelines for finding cost and value of
human resources of an organization. The systems which are being adopted have
certain drawbacks.
2.
The period of
existence of human resource is uncertain and hence valuing them under
uncertainty in future seems to be unrealistic.
3.
There is a fear that
HRA may dehumanise and manipulate employees.
4.
For e.g., an employee
with a comparatively low value may feel discouraged and develop a complex which
itself will affect his competency to work.
5.
The much needed
empirical evidence is yet to be found to support the hypothesis that HRA as a
tool of the management facilitates better and effective management of human
resources.
6.
In what form and
manner, their value to be included in the financial statement is the question
yet to be classified on which there is no consensus in the accounting
profession.
7.
As human resources are
not capable of being owned, retained and utilized, unlike the physical assets,
there is problem for the management to treat them as assets in the strict
sense.
8.
There is constant fear
of opposition from the trade unions as placing a value on employees would make
them claim rewards and compensations based on such valuation.
9.
Another question is,
on value being placed on human resources how should it be amortized. Is the
rate of amortization to be decreasing, constant or increasing? Should it be the
same or different for different categories of personnel?
10. In spite of all its significance and necessity, tax laws do
not recognize human beings as assets.
11. There is no universally accepted method of human asset
valuation.
12. As far as our country is concerned human resource
accounting is still at the developmental stage. Much additional research is
necessary for its effective application.
13. There is still no specific IAS on HRA.
# Assumptions of Human Resource Accounting:
As an important branch of
accounting, the following are the assumptions of Human Resource Accounting:
- HR
provides benefits to an organization in a fashion similar to the manner in
which financial and physical resources provide benefits.
- The
benefits associated with both conventional assets and HR value to the
organization because these benefits contribute in some way to the the accomplishment of organization’s goal.
- The
acquisition of HR typically involves an economic cost and the benefits
associated with such resources can reasonably be expected to contribute to
economic effectiveness. It follows, therefore, that these benefits are
essentially economic in nature and are subject to measurement in financial
terms.
- Since
the usual accounting definition of an asset involves the right to receive
economic benefits in future, human resources are appropriately classified
as accounting assets.
- It is
theoretically possible to identify and measure HR costs and benefits with
an organization.
- Information
with respect to HR costs and benefits should be useful in the process of
planning, controlling, evaluating and predicting organizational
performance.
# “Human Resource Accounting is unnecessary for an organization”. Do
you agree? Why?
Answer: I do not agree with this statement, because-
a)
HRA is required as HR is an integral asset of an
organization. Just as other physical assets, HR also should be evaluated and
reflected I the financial statements. Otherwise, the statements will not show
the appropriate picture of the financial status of an organization.
b)
For the above reason, HRA will aid as the basis of
long-term investment decision by the investors.
c)
HRA discloses the value of the human resources of an
organization.
d)
HRA provides a better basis for managerial
decision-making. Specially, in the situation where managers need to choose
between alternatives like layoff or hire, retrenchment or replacement, transfer
or suspension, etc.
e)
HRA aids in increasing productivity of the employees as
they will get a moral boost knowing that they are evaluated for their work and
contribution.
f)
HRA even serves social purpose as it communicates to
the society that human resource are a valuable asset and thus, should not be
misused or under-used.
g)
HRA develops the MIS of an organization more
informative and accurate and thus help in decision making.
h)
HRA improves the quality of the work force of an
organization.
Therefore, due to above all advantages derived from HRA, I disagree with the given statement that HRA is unnecessary for an organization.
# “HRA reminds the slavery system of the past.” Do you agree? Explain.
Answer: No, I do not agree with the
given statement. This is one of the common objections against HRA. Although the
fact that valuation of human resources and their treatment in HRA is look like
the slavery system of the past, but there is no reason to accept the statement.
The following are the differences between the past slavery system and the
present concept of HRA:
a)
Slaves in the past were traded and were owned just like
other commodity and they have no rights of their own. Though the employees are
‘legally owned’ to some extent by accepting the terms of employment but they
have some rights legally given to them. They cannot be treated as like as
slaves of the past.
b)
HR has the right to get Casual Leave, Salaries,
Bonuses, incentives, etc.
c)
Slaves were traded against their will/desire, but
employees are free to accept the terms of the employment or terminate it. They,
in some cases, are even happy and proud of being an employee of certain
organizations.
d)
Treatment to slaves in the past, in most cases, was
inhuman to some extent. Treatments to employees, however, depend on the
employer and in most cases, are guided by law. The employers cannot violate the
rights of the employees if they want.
e)
HRA is still at its developing stage and there are many
methods that have and are still being developed to evaluate the human resources
of an organization. However, there were no such methods to determine the price
or value of the slaves in the past.
For all of the above reasons, it can be said that ‘HRA reminds the slavery system of the past’ is merely a weak arguments against HRA and it has no logic.
# “The Valuation of HR is helpful to the
potential investors for making long-term investment decision”. Do you agree?
Explain.
Answer: Yes, I do agree with the given
statement for the following reasons:
a)
HRA discloses the human value as assets in the
financial statements making them more accurate and thus, helps to calculate
more accurate accounting ratios.
b)
HRA evaluates not only the cost incurred for human
resources, but also the benefits derived from them, thus, more accurately
present the operating results of an organization.
c)
HRA improves the Management Information System (MIS) of
an organization by including more information and more accurate data about
human resources. Long-term investment decision might be beneficial from this
information.
d)
Without HRA, the expenses incurred for training and
development of HR is shown as revenue expense, and thus have the impact only on
the short period but not future accounting period, whereas HR benefits the
organization for a longer period of time like other capital asset. This impact
on financial statements may influence the long-term investment decision of the
investors.
e)
HR value may be used as the basis of determination of
the future profitability of an organization because more value of HR indicates
more experienced and more qualified employees of an organization.
For
the above reasons, I believe that HRA is helpful for potential investors in
making long-term decision.
# Three (3) tests of Human Resources as Asset:
There are three tests for
determination of HR as assets. The tests are as follows:
- Expectation
of future economic benefits.
- The
organization’s right to receive these benefits.
- The
benefits generated by HR are measurable in terms of money.
The Human Resources appear to
meet tests 1 and 3. Test-1: There
can be little doubt that human resources are, in fact, a source of economic
benefits. Because HR serve the organization for generating benefits in general.
Test-3: There is no reason to assume
that these benefits cannot ultimately be measured in some useful manner.
But Test-2: It presents somewhat more difficulty. This right typically considered by accountants to attach to the legal ownership of an asset. Since human resources cannot be owned except under conditions of slavery, it seems that they do not meet this test. But Hermanson proposed that legal ownership is too narrow an interpretation of the right to receive benefits. He argued that the appropriate criterion is not legal ownership but rather the operational right to receive the benefits like lease contract.
# Arguments for HR Expenditure as Expense:
The following are the arguments
in favor of treating HR Expenditure as Expense:
1.
HR are not owned or acquired like other capital assets.
2.
Generally there is no contract that prevents the
employees from leaving the organization at any time, except in some cases.
3.
Organization gets benefits of services of its HR at the
time they perform only (that is, for short time).
4.
The future cost and benefits from HR are totally
analogous to the case of a contemplated assets purchase (uncertain benefits).
5.
Employment of HR is not a transaction; since HR are not
remunerated upon acquisition, in most cases, thus yielding no objective measure
for their value.
Therefore, HR
expenditures are expenses as and when the expenditures are incurred in return
for their services in the conventional accounting practices.
# Arguments for HR Expenditure as Assets:
The following are the arguments
in favor of treating HR Expenditure as Assets:
1.
Definition of wealth as a source of income, inevitably
leads to the recognition of Hr as assets like money, securities, and physical
capital.
2.
As per future benefit criteria of assets, any HR
expenditure should be treated as assets.
3.
Employment related costs in one period give rise to
economic benefits in later periods and such quantify as assets and also such
costs might obviate the need for future costs (for example,
Amortization/Depreciation).
4.
As per the criteria of benefits must accrue to a
specific firm, HR as whole is constantly associated with the firm and it can be
constructively regarded as being owned by it. HR also interested to be owned by
recognized organizations.
5.
Expenses are not developed but assets are developed
through adding different quality, skills, and criteria in it. HR being provided
training for its development of full potentials.
6.
Management of HR as assets rather than expense would
perhaps lead to comparatively easier adoption of optimal strategies towards its
acquisition, maintenance, and enhancement of its capabilities.
# New Knowledge Added by HRA in accounting field:
1. Emphasis
on more disclosure, more broadening of the information base for the manager and
the decision maker.
2. Legal
ownership of resources is not important to an economic entity but rather the
right to control such resources and receive benefits from them.
3. Quantifying
the aggregate of the contribution/ value of human resources of the firm; and
4. Positioning
the macro figure (economic value) in the final accounting profile of the
firm—in the balance sheet in practical rather than as an appendix to the annual
report for communication.
Thus, HRA is primarily an
information system which informs the management about the changes that are
taking place in the human resources of an organization.
# Human Resources as Assets: Objections and Counter Arguments
The objections raised against
recognizing HR as assets are as follows:
i) Human
beings cannot be owned and are incapable of giving enduring benefits like other
material assets, and so they cannot be treated as assets.
ii) The
valuation will be largely subjective (no verifiable evidence being available).
iii)
It reminds the slavery system of the past.
iv) There
is a lack of unanimity regarding the valuation of human resources and problems
of their accounting.
v) It
is said that cost of evaluating human resources will be much more than the
utility derived from this type of study.
vi) Tax laws do not recognize human resources as assets.
# HRA for managers
& HR Professionals:
HR Professionals must perform a
wide variety of functional roles. A functional role is a specific set of tasks
and expected output for a particular job. We will briefly discuss the roles
played by two HR Professionals: the HR Executive/ Manager and the HR
Practitioners.
The HR Executive/Manager:
The HR executive/manager has
primary responsibility for all HR activities. This person must integrate the HRD
programs with the goals and strategies of the organization, and normally
assumes a leadership role in the executive development program, if one exists.
The outputs of this role include long-range plans and strategies, policies, and
budget allocation schedules.
One of the important tasks of the
HR executive is to promote the value of HRD as means of ensuring that
organizational members have the competencies to meet current and future job
demands. If senior managers do not understand the value of HRD, it will be
difficult for the HRD executive to get their commitment to HRD efforts and to
justify the expenditure of funds during tough times. Historically during
financial difficulties, HRD programs and HRM has been a major target of
cost-cutting efforts. Unless the HR executive establishes a clear relationship
between HRD expenditures and organizational effectiveness (including profits),
HRD programs will not receive the support they need.
The role of the HR executive has
become more important and visible as organization make the necessary transition
to a global economy. The immediate challenge to HR executives is to redefine a
new role for HRD during this period of unprecedented change.
According to Jack Bowsher, former
director of education for IBM, when HRD executives "delve deeply into
reengineering, quality improvement, and strategic planning, they grasp the link
between workforce learning and performance on the one hand, and company
performance and profitability on the other." The HRD executive is in an excellent
position to establish credibility of HRD programs and processes as tools for
managing in today’s challenging business environment.
As organization has adjusted to
environmental challenges, the roles played by HR professionals have changed.
Based on the ASTD (American Society for Training and Development) study
results, Pat Mclagan states that contemporary professionals perform nine distinct
roles, which are described below:
- The HR strategic adviser consults
strategic decision makers on HRD issues that directly affect the
articulation of organization strategies and performance goals. Output
includes HR strategic plans and strategic planning education and training
programs.
- The HR systems designer and
developer assist HR management in the design and development of HR
systems that affect organization performance. Outputs include HR program
designs, intervention strategies, and implementation of HR Programs.
- The organization change agent advises
management in the design and implementation of change strategies used in
transforming organizations. The outputs include more efficient work teams,
quality management, intervention strategies, implementation, and change
reports.
- The organization design consultant advises
management on work systems design and the efficient use of human
resources. Outputs include intervention strategies, alternative work
designs, and implementation.
- The learning program
specialist (or instructional designer) identifies needs of the
learner, develops and designs appropriate learning programs, and prepares
materials and other learning aids. Outputs include program objectives,
lesson plans, and intervention strategies.
- The instructor/facilitator presents
materials and leads and facilitates structured learning experiences.
Outputs include the selection of appropriate instructional methods and
techniques and the actual HRD program itself.
- The individual development and
career counselor assists individual employees in assessing their
competencies and goals in order to develop a realistic career plan.
Outputs include individual assessment sessions, workshop facilitation, and
career guidance.
- The performance consultant (or
coach) advises line management on appropriate interventions designed to
improve individual and group performance. Outputs include intervention
strategies, coaching design, and implementation.
- The researcher assesses HR practices
and programs using appropriate statistical procedures to determine their
overall effectiveness and communicates the results to the organization.
Outputs include research designs, research findings, and recommendations
and reports.
# Challenges to organizations and HR Professionals
Many challenges face
organizations as a new century unfolds before us. Michael Hitt and his
colleagues have identified increasing globalization and the technological
revolution, in particular, the internet has a two primary factor that make for
a new competitive landscape they suggest a number of actions that organizations
can take to address the uncertainty and turbulence in the external
environments. These actions include developing employee’s skills, effectively
using new technology, developing new organizational structures and building
cultures that fosters learning and innovation. These obviously have a great
deal to do with human resource development. We will add to and build upon that
list to present five challenges currently facing the field of HRD.
These challenges
include:
1. Changing workforce demographies
2. Competing in a global economy
3. Eliminating the skills gap
4. Meeting the need for lifelong individual learning
5. Facilitating organizational learning.
Each of these challenges has potential impact on HRD.
Though HRA has had its inception
in the 1960s, it is an evolving concept, which is still at nascent stage.
Nonetheless, its relevance to organizations is immensely gaining ground. Armed
with various measures and figures, managers and firms can focus on decisions
regarding investments in areas of intellectual capital that will have the
greatest payoff for the firm.
Internally and externally, HRA
would provide information to investors and other staff, of the value of human
resources, the returns on investments in training and development and also the
link between HR interventions and financial results.
As a way to assess human capital,
HRA represents a new way of thinking strategically.
Boudreau has noted that measures
of HRA and benefits can serve a variety of purposes. It acts as a catalyst for
change. It tends to enhance the credibility of the HR functioning for it was
not long back that this function was looked down disdainfully as only a
department to organize picnics for its staff.
HRA also helps persuade others to
support investment in HR and also to improve the quality of HR decisions.
Change is taking place at the
tremendous rate. To make it effective and in order to make the team, HR
professionals need to develop the business skills of strategic planning and
process technology. And the first step towards the sustainable growth is
accounting HR in financial terms.
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